Legal information regarding this website, as well as Brera Medical, Inc’s product policies, are available below for your review.
Errors on Web Site:
Brera Medical will seek to correct, to the best of our abilities, any discrepancy or errors in pricing or availability caused by network lag, hacking attacks, or server failures. This can include refunds of full purchase amount.
To Place Orders:
Call 888-580-1233 Monday-Friday from 8AM to 5PM (Eastern Standard Time). You can also fax orders to us at 888-580-1233.
Please reference your customer order number (telephone number), order date and purchase order number (if any) when checking on an order. Due to high traffic and customer service calls, we may not be able to respond with an answer immediately. Please allow 24-48 hours to contact you and respond with your information. You can also email order inquiries to firstname.lastname@example.org.
Returned Goods Policy:
1. A return good authorization (RGA) number must be obtained from customer service or a sales representative for any and all returns.
2. All product must be new, sealed in the box.
3. All returns are subject to the manufacturer’s returned goods policy and a minimum 20% restocking charge or the manufacturer’s restocking fee, which may be more than 20%.
Ordering / Shipping Error
Items ordered or shipped in error may be returned provided:
1. Customer service is notified within (10) days of receipt of merchandise
2. Returns must be received within twenty-one (21) days of initial shipment and products must be in original, unopened, undamaged cases, suitable for immediate resale.
Error Or Damage In Shipment:
We use the greatest possible care in packing our shipments. Notification by customer must be made to our customer service department with 72 hours of delivery in order to receive full credit for any product error, damage or loss occurring in transit. Claims for damage can only be honored after the carrier has inspected the original packaging and merchandise. Customer service will arrange for the return or destruction of all merchandise at no charge to the customer.
If the product should become defective within the warranty period, please contact Brera Medical Customer Service at 888-580-1233 for repair or replacement via Depot Repair Service. Brera Medical reserves the right to replace a defective product with the most comparable product currently available.
This warranty does not cover products damaged by the following:
- Accident, misuse, abuse or alteration
- Servicing by unauthorized persons
- Use with unauthorized accessories
- Connecting to incorrect current and voltage
- Any other conditions beyond our control
BRERA MEDICAL, INC. SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT. ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS AND MERCHANTABILITY ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL PURCHASE.
This warranty gives you, as the customer, specific legal rights, and you may also have other rights that vary from state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations and exclusions may or may not apply to you.
Our Postal Address Is:
Brera Medical, Inc.
100 Cummings Center
Beverly, MA 01915
For each visitor to our web site, our web server automatically recognizes the date, time and length of each web visit. We collect the email addresses of those users who communicate with us via email. We also collect user-specific information and make note of those pages that consumers access/visit most often.
The information we collect is used to improve the content of our web site, used to customize the content and/or layout of the page for each individual visitor, used to notify consumers about updates to our web site, used by us to contact consumers for marketing purposes, and will not be shared with other organizations for commercial purposes.
If you supply us with your postal address online you will receive the information for which you provided us your address. You may from time to time receive promotions and sales from the companies we represent which are listed on our product page.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some point in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
If you feel that this web site is not following the stated information policy, you may contact us via email, telephone or mail.
©2011 Brera Medical, Inc. All rights reserved. SONOderma and Aquabrasion are trademarks of Brera Medical, Inc. Imperium and Brera are trademarks of Brera Medical Technologies – Specifications and technical features subject to change without notice.